(Recommended for BAU services business processes for a holistic operations' health assessment)
A high-level operations effectiveness diagnostic exercise is undertaken to identify 4-5 critical focus areas for enhancing overall business performance and effectiveness.
The outcome of the diagnostic exercise helps in prioritizing critical, business levers that need attention. Specific projects based on control / impact and urgency prioritization criteria are scoped for pursuing further.
(Recommended for identifying causes and remedies for pre-identified areas for improvement)
On Demand consulting and automation for Process optimization and solutions for pre-identified business challenges.
We leverage AI/ML and data analytics in addition to process re-design, DevOps and Workflow implementations
(Recommended for building robust and scalable, internal processes for businesses preparing for exponential growth)
We work closely with our client teams to co-create Target Operating Models with focus on building scalable, more responsive and future ready organization design and processes
(Recommended for Firms Outsourcing Processes and High Growth MSME Businesses)
We help develop Business Engagement Frameworks for managing outsourced processes across third party and in-house service partners. They help in proactively defining holistic terms of engagement and bring clarity on aspects such as governance parameters, baselining of performance thresholds for defining ARCs and ROCs
We co-create and facilitate Training workshops for Leadership and teams equipping them with tools and actionable collaterals for improving processes and sustaining gains from business transformations.
Business specific toolkits and service delivery collaterals are built jointly with client teams for more effective operations management and controls for their processes
We support our clients in creating cross-level buy-in, appropriate communication and strong team engagement to effectively drive change as a part of our change management services offering
Key outcomes include setting up of communication protocols, designing reporting structures, accountabilities and information flows to ensure a smooth transition.
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