Creating intelligent and resilient operational processes to accelerate your business growth.
About Us
At SecantOne Consulting Services, we are a team of transformation professionals with extensive experience of setting up and transforming business operations across in-house and third-party outsourced processes in GCCs (Global Capability Centres).
We help businesses optimize cost of delivery, build robust underlying processes to scale up faster. We work with our client teams and leadership to setup dataflows around KPIs leading to better control and reduced risk.
We use digital-point solutions, process re-engineering and design thinking techniques, data analytics and AI/ML led insights.
Our Approach
We partner with our client teams to build tailored solutions, optimizing business operations with focus on people, technology, processes and the business environment
Our typical areas of engagement include:
- We design target operating models (TOM) supporting in-house (captive) and third-party business outsourcing decisions
- The TOM help in proactive identification of opportunities for reducing costs, improving efficiencies and in creating unambiguous terms of engagement with vendor partners.
- We bring expertise in building business transformation roadmaps for new and BAU business verticals through series of workshops and cross functional team engagement interventions.
- We train and handhold the leadership and business teams to equip them with transformation tools and to support them through the transformation journey to manage the transition smoothly.